Online Information Gathering: At ornatehandicrafts.com, we respect your concerns about privacy. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. As we continue to develop our Web site and take advantage of technologies to improve the services we provide, our policies will continue to evolve. We therefore encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices.

Submissions: Although we will make every effort to respond quickly to applicable e-mail messages, Ornate Handicrafts Pvt Ltd is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. Should you have any questions concerning a submission, please contact us.

Ordering the Products: The minimum product quantity for in and outside India is rigid. Should you have any questions concerning our product quantity or policies with respect to the same, please contact us.

Product Pricing: The product prices for outside India are quoted in U.S. currency and as such are valid all over the world. Prices are subject to change at any time. Should you have any questions concerning our product pricing or payment policies, please contact us.

Payment Terms: Wholesale Buyers are requested to provide us detailed credentials of their companies. This will help us to set up credit account for regular future business.

In beginning: Terms of payment for items in stock & for orders to be produced on customer’s specification: 50% of the total billing with order letter is required.

On receiving the order, clients are informed with the supply schedule, if the ordered merchandise is not in stock, production program is given. On confirmation of order, production is started as per promised time.

As soon the ordered items are ready goods are dispatched if client enjoys credit terms set with us, otherwise a Pro- forma invoice is given on e-mail/fax and on receiving the payment, goods are dispatched immediately. If the value is large, goods can be dispatched on C.O.D. (D/P) or on L/C through Bank.

We accept payment by Banker’s Check, Draft, Money-Order, Electronic Transfer i.e. (Wire money transfer/SWIFT) to our Bank account. E-mail us for details.

Shipping: Courier Services (UPS/Brinks/FedEx/Speed post), Air Cargo, Air-post.

After dispatch, shipping details are informed to clients with final invoice & all other import documents which may be required.

Return Policy: Each shipment we send you includes instructions for returning merchandise. Should you have any questions concerning a return, please contact us.

Privacy: We respect your privacy & any information provided to us are not given by us to any body for any purposes.